Hotkey Transfers are one of the most effective ways to connect your sales team with prospects in real time, while their interest is at its peak. Our trained B2C telemarketers qualify each lead during a live call, and when a prospect is ready to move forward immediately, they’re transferred straight to your sales team.
We work closely with you to ensure this transition is seamless for both your team and the customer. Importantly, we always confirm that the prospect has explicitly opted in to have their details passed on, maintaining full compliance and protecting your brand. This is backed up via call recordings.
In the B2C space, we understand that consumers can be impulsive and attention can fade quickly. Real-time transfers allow your team to capitalise on the moment, building rapport instantly, delivering the right information, and significantly increasing the chances of conversion.
We can work with all different CRMs and API integrations.